Shipping policy

Shipping Policy

We ship to addresses within the United States and Canada. All orders are processed and fulfilled on business days (Monday through Friday, excluding federal holidays).

Shipping charges are calculated at checkout based on the destination address and selected shipping method. We reserve the right to adjust shipping rates at any time without prior notice.

Once an order has been dispatched, a confirmation email containing tracking information will be sent to the email address provided at the time of purchase. Delivery timelines are determined solely by the carrier and are subject to factors beyond our control, including but not limited to weather conditions, carrier delays, customs processing, and remote delivery locations. We do not guarantee delivery dates or transit durations.

We are not responsible for delays caused by incorrect or incomplete shipping addresses provided by the customer. Should an order be returned to us due to an undeliverable address, the customer will be responsible for any additional shipping fees incurred for reshipment.

In the event that an order is lost or damaged in transit, customers must contact us within a reasonable timeframe so that we may initiate an inquiry with the carrier. Resolution is subject to the carrier's policies and investigation outcome.

All orders are subject to verification and fraud screening prior to fulfillment. We reserve the right to cancel any order at our sole discretion.

For any shipping-related inquiries, please contact us through our official customer support channels.